Tell us about your after sales support network
After sales service is a key to success and we place a great importance on the quality of support we can give our customers. We have a good team of factory trained engineers. All these engineers are sent to Murata Japan for periodical training and are trained on service, application and all related areas of customer support. All installation, training, warranty support are completely taken care from our Indian operations.

Have you launched any new product / technology recently or are planning to do so?
Yes, on the sheet metal side we have launched machines with newly revamped user friendly CNCs and a higher tonnage and faster machine; on the metal cutting side, we have filled in the gaps in various capacities to provide the most suitable machines for our end users.

Any plans of expanding your reach further in the Indian market?
Yes, most certainly. As said earlier, we are focussing on having the local capability in offering our customers with turnkey solutions. We are also planning to add service centres to support customers regionally.
END