How has been the Indian manufacturing industry evolving in terms of its approach to using machine tools in the recent times, particularly with regards to the customer segments that you cater to?
The manufacturing industrial segment we service is related to automotive turned parts. On the sheet metal side, it is the infrastructure related industries. Basic CNC technology is well assimilated in India. We see more of process integration; users looking at consistency in quality, semi or fully automated production and cost effective manufacturing solutions so that they can compete and supply their products worldwide.

What has been your focus on - providing standard solutions or providing customised solutions?
Our focus is to offer fully automated 24x7 solutions suiting to customer needs. To put it better, standard machines with customised solutions to suit our customers' products.

Do you look at introducing India specific products?
Muratec machines are used worldwide and we are having plans to indigenise the engineering part of the turn key solutions we offer and are planning to incorporate some of the parts which can be procured locally.

Having technology centers to familiarise customers with the latest developments and to provide training is becoming norm in the machine tool industry. Tell us what you are doing on this front.
I agree. We have our Tech centre Located in Bangalore, where we have Muratec Twin spindle Chucker type CNC Turning machine with Gantry loader and a CNC Servo turret Punching machine. Our tech centre is used for demonstration to prove the capability of the machines, for show casing our technology, pre-sales and after sales training etc. Our factory trained service engineers can also train the customers on preventive maintenance in-house.