Customer-centric
"All our products are synonymous with good quality and speak for its performance. We are proud to build a support mechanism with a backup plan, in the case of any technical issues or break down, within the warranty period. Fit and forget is the mantra behind any SCHUNK products," shared Satish Sadasivan - Managing Director of SCHUNK Intec India. Validating this point, General Manager - Metal Products Power Transfer Technology, Mersen India Pvt Ltd, B N Chandrashekharaiah, mentioned, "We provide Earth Return Current Units (ERCU) to Bangalore Metro. While working on such a prestigious project, downtime is the last thing we can think of. In such scenario, SCHUNK's gripping system does wonders. Additionally, SCHUNK provides good after sales service."
Alternately, Titan Industries Ltd began the use of SCHUNK's product eight years ago. Since then the company has installed SCHUNK's systems on most of its machines. "These products give excellent ROI. Within six months we can see the benefits. In other words, it is a worth investment," noted Senior Engineer, Titan Industries Ltd, Venkat Subramanian.
Director, Abhiyant Technologies Pvt Ltd, Nagaraja BC also finds SCHUNK's products impressive. He further added, "We strongly recommend SCHUNK products to our customers, with batch production requirements." Agreeing to the same, Senior Manager, Production, Ace Multi Axes Systems Ltd said, "SCHUNK's technology as well as service is very good. We have been using their products since almost a decade. We have already provided our requirements and placed order for the latest Vero- E compact Cut from the company."
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