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BharatBenz forays into used vehicle business

By Niranjan Mudholkar,

Added 07 August 2020

Customers able to trade-in used CVs of any brand for used or new BharatBenz vehicles

Satyakam Arya, Managing Director & CEO, Daimler India Commercial Vehicles said, “As the number of BharatBenz owners rapidly increases, we feel it is the right time to tap the massive potential presented by the used commercial vehicle segment.

Daimler India Commercial Vehicles (DICV) has announced the launch of ‘BharatBenz Exchange', its new offer to the used commercial vehicle segment. By leveraging its growing customer base and nation-wide dealer network, BharatBenz Exchange will supplement its existing new vehicle sales model by offering an exchange platform where customers can exchange their used vehicles of any brand for new or used BharatBenz vehicles. 
Satyakam Arya, Managing Director & CEO, Daimler India Commercial Vehicles said, "As the number of BharatBenz owners rapidly increases, we feel it is the right time to tap the massive potential presented by the used commercial vehicle segment. We look forward to delivering BharatBenz's superior quality, service and TCO to an even larger customer base." 
BharatBenz Exchange will provide buyers with a carefully-picked pool of used trucks that have undergone thorough quality checks, made available via its nationwide dealership network. 
"With BharatBenz Exchange, used vehicle sellers and buyers no longer have to haggle over the right price or worry about incomplete paperwork. Our trained experts will ensure that both parties have the best customer experience. We see enormous potential here to show even more customers the quality of BharatBenz products and services. This also ensures the complete lifecycle of the vehicle is taken care of," added Rajaram Krishnamurthy, Vice President Marketing & Sales and Customer Service.
BharatBenz Exchange aims to provide customers with the best resale value and smooth management of the end-to-end documentation process for optimum customer satisfaction.
DICV is also looking into tie-ups with leading online used vehicle platforms and auction houses in order to reach a larger customer base. 
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