Charzer, a leading EV charging station aggregation platform, has introduced a new WhatsApp feature to offer hassle free charging for EV users. This new feature aims to make EV charging more accessible and user-friendly, particularly for individuals who may find mobile applications challenging to operate.

The company noticed fleet drivers encountering difficulties when operating new mobile applications. Recognising the widespread use of WhatsApp across various age groups, Charzer's solution simplified the process by allowing anyone to start charging their EVs with just a simple ‘Hi' sent to 7829330410 on WhatsApp. Users can send the text in Hindi, Telugu and Kannada as well.

During a successful pilot program with fleet partners, Charzer reported a reduction of driver training time to just 2 minutes, as drivers were already familiar with WhatsApp. This feature also provided fleet managers with more time to focus on operational tasks and eliminated the need for constant coordination between managers and drivers for charging activities.

The feature enables users to remotely initiate and halt their EV chargers via WhatsApp and carry out a real-time monitoring of charging progress.

The company has incorporated a user-friendly complaint system which allows customers to address any concerns that might arise during the charging process.

Further, any EV fleet, apartment community, or office can request a charging station installation at zero upfront cost.

Sameer Ranjan Jaiswal, CEO and Co-Founder, Charzer, said, "We are excited to launch this new Whatsapp feature that can make it much easier for our users to use our charging stations. With this new feature, users can start charging their EVs without the need to download an additional app, making the process more accessible, particularly for individuals who are not tech-savvy."