Dr. R P Singh, Secretary General, Quality Council of India (QCI) and Dr. Arbind Prasad, Director General, Federation of Indian Chambers of Commerce and Industry (FICCI) have recently signed a Memorandum of Understanding (MoU) outlining the scope of collaboration between QCI and FICCI to create a ZED Cell at FICCI for implementation of the ZED Maturity Assessment Model. This would be the first MoU which QCI has signed at the national level with an apex industry body.

The endeavour will leverage QCI's nationwide established accreditation system (for consultants, assessors, rating agencies etc.) and FICCI's large network of membership and state offices.

The objective of the MoU is to implement the Prime Minister's vision of "Make in India" with Zero Defect, Zero Effect covering all sectors, industries (including healthcare, education etc.) and government public services.

Under the MoU, the scope of activities would include enhancing capacities for implementing the ZED model across all levels of MSMEs. It would also include developing an ecosystem through sensitization of industry bodies to drive the ZED model for continuous improvement among MSMEs.

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