Escorts Limited, one of India's leading engineering conglomerates, announced a strategic relationship with Cognizant to modernise its technology landscape and achieve the company's vision of digitally transforming its businesses to deliver innovative products, provide superior customer experience, and drive growth.
This multi-year, multi-million dollar engagement spans all of Escort's businesses, including agri-machinery, material handling and construction equipment, railway equipment and auto components.
Cognizant will enable Escorts to improve control and collaboration across its value chain by mobile-enabling its workforce and integrating multiple systems used by vendors, sales partners, and customers.
This will help Escorts continuously improve product quality and offer a broad range of customised, configurable, and value-added products and services, strengthening existing customer relationships and building new ones.
Cognizant will set up a Transformation Office to help Escorts embrace adaptive production lines and demand-based manufacturing practices, and develop new digital capabilities in areas such as mobility, analytics, cloud, telematics, and machine-to-machine communication.
Complementing traditional channels with new digital ones, Escorts will be able to better align manufacturing and business strategies, and expand into newer geographies.
By enabling connected worksites, remote product monitoring and diagnostics, and platform-based governance, Escorts will be able to harness and analyse real-time data from multiple sources for improved customer insight, decision-making, and productivity.
"Escorts is poised for a leap forward with its transformative business strategies. We are working passionately towards becoming the most trusted and innovation-led engineering company," said Rajan Nanda, Chairman and Managing Director of Escorts Limited. "In today's dynamic market, technology is key to stay ahead of volatile demand patterns and rising expectations of informed, socially networked customers.
As we start the journey with Cognizant, our commitment towards enhancing value for all stakeholders gets a further boost. With the global domain and technology expertise of Cognizant, we will be able to raise the bar of manufacturing excellence."
"This strategic engagement is expected to create a positive impact on the entire Escorts ecosystem," said Nikhil Nanda, Managing Director of Escorts Limited.
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