Cutting tools players are required to help customers optimise their tool usage with the aim of increasing their productivity and reducing their costs. What are you doing on this front?
Today, cutting tool business is no longer just a business involving sale of tools. Customers require competitive solutions; that help to optimise process and reduce cost per component. We have developed an integrated approach towards customer service under the umbrella brand of ‘TaeguTeconomics'. We are building capacity to partner with customers and to help them reduce their cost per component consistently. Today, the manufacturing industry demands solutions that address specific requirements in terms of design, machining environment, the material used and the final product.
How do you constantly innovate your offerings?
We monitor key trends in the manufacturing industry. We need to be prepared for our customer industries in terms of material, machining process, environmental and legal requirements. Our product development initiatives and new product launches are well-dovetailed to meet these ever changing demands. We introduce over 1000 new lines of products every year and thus, remain ahead of the everchanging customer needs.
Many customers are now focusing on environmental and safety concerns. How are you helping them?
We keep abreast of regulation requirements and safety concerns of customers relating to use of cutting fluids. We have a comprehensive range of offerings to meet the demands of dry cutting and MQL (Minimum Quantity Lubricant) environment/machines.
Tells us about your newly launched products
We launch over 1000 new lines every year spanning across tools for turning, milling, hole-making, holding systems and others. Our turning family offers a rather large bouquet of offerings including products like Turn Rush and Rhino Rush.
In milling, 2PKT, 3PKT, Chase2Hepta are quite popular, while Quad Rush is most sought after in grooving. Tools like Top Drill, Drill Rush, Twin Rush, Spade Rush are breakthrough products to address hole-making applications.
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