Having the right tool is one thing and using it in the right way is another. How is your company educating and helping its customers for this issue? Do you conduct training programmes for your clients' operators?
We conduct regular training workshops and seminars for our customers wherein latest machining trends and techniques are discussed and demonstrated by industry experts. To keep our customers updated works as a mutually beneficial proposition considering we are committed to working with customers around the world to bring down their machining cost by offering efficient and state-of-the-art machining solutions.

We also attempt to make all relevant resources like catalogues and user guides more and more accessible, now particularly over the ubiquitous digital platforms.

Gone are the days when a cutting tool was considered as a ‘product'. Today, it is a solution for addressing specific requirements while considering several other factors related to performance, productivity, cost and time with a focus on continuous improvement. This requires cutting tools players to constantly innovate and enhance their offerings. What are you doing on this front?
As our customers are evolving - new products and components, new materials and coating technologies - newer challenges arise for cutting tool players.

The challenge for us thus, as for any cutting too company, would be to be able to offer a bouquet of solutions and services across the board. Our strategies revolve around the introduction of new products towards increasing productivity and reducing cost. We will continue to work towards strengthening our position as a preferred partner and supplier to our customers and a total solutions provider in the country.

Any highlight from the Delhi Machine Tool show and the Ahmedabad (Gandhinagar) Machine Tools Show?
Delhi Machine Tool and Ahmedabad machine Tools Show are two important regional machine tool shows organized by IMTMA. Such shows will help manufacturers to reach out to regional customers, in particular SMEs. Both the shows were well received by local customers.
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